When a nurse sends a message about a home supply running out, what should the pharmacist do first?

In this scenario, when a nurse sends a message regarding a home supply running out, the most appropriate initial action for the pharmacist is to click on Order History to reverify and edit dispense information. This step is crucial because it allows the pharmacist to review the patient's medication history and verify if the supply in question is indeed running low or out. By examining the order history, the pharmacist can also determine whether there are any pending orders or refills that may impact the patient's treatment plan.

Verifying the dispense information ensures that the pharmacist is fully informed before addressing the nurse's concern. This knowledge enables the pharmacist to provide accurate recommendations for the patient’s medication needs and to ensure that appropriate actions, such as reordering or adjusting prescriptions, can be taken if necessary. Having a clear understanding of the current medication status is also vital for effective communication with the nurse and ensuring patient safety.