Which user role is most likely limited in creating Smart Text?

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The user role most likely limited in creating Smart Text is the medical assistants. In the context of electronic health records and the Epic system, Smart Text is a feature used for creating reusable text snippets within documentation. Typically, the ability to create Smart Text is reserved for those who have a greater level of responsibility in clinical documentation.

Medical assistants primarily perform supportive tasks and may not have the same level of access or authority regarding the customization of clinical documentation tools as clinical providers or administrative roles. Their focus is often on patient care tasks, such as taking vitals or preparing patients for examinations, rather than on the technical aspects of electronic documentation systems.

On the other hand, site administrators, physician's assistants, and IT support staff generally possess the necessary permissions and knowledge to create or customize Smart Text. Site administrators are responsible for managing the system settings, physician's assistants are healthcare providers who engage in documentation as part of their scope of practice, and IT support staff are trained to navigate the database and technical aspects of the system, thus making them more apt to handle Smart Text creation.

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